Leadership Team

Our leaders bring decades of retail industry and technology experience.

Richard Newman, Co-Founder and Chief Technology Officer

As CTO of Reliant, Richard is responsible for the Company’s day-to-day operations, as well as its strategic direction. A technologist at heart, Richard has more than 20 years of experience in applications and infrastructure. A lead party in five successful start-ups, along with extensive experience consulting to numerous retailers, he is adept at working with both small and large organizations. His technical expertise extends to LANs, WANS, voice and data systems, wireless networks, enterprise storage and SANs, enterprise server platforms, legacy environments and information security. In addition to network and systems design, Richard has worked extensively creating software applications and brings a disciplined approach to Reliant’s product development efforts. Richard is a graduate of Columbia University in New York City.

Mark Weiner, Co-Founder and Chief Operating Officer

Mark Weiner (CISSP, QIR, QSA) is COO of Reliant. He has worked with a number of retailers, payment processors and card brands in support of their PCI compliance needs and has been a featured speaker at National Retail Federation and PCI Standards Council events. Mark has over 20 years of experience in Information Technology. Most recently, he served as Vice President and Global Practice Manager of the Security Practice for SAVVIS, Inc, the world’s largest web hosting provider. Through SAVVIS and its predecessor companies, Exodus and Cable & Wireless America, Mark held a variety of executive roles in sales, professional services, product development and operations. He was an early pioneer in driving practical, cost-effective implementations of security policy and compliance requirements. An engineer by trade, Mark has BS and MS degrees in electrical engineering. Mark also earned an MBA from Columbia University’s Graduate School of Business.

Phil Stead, Vice President, Retail Systems

Phil Stead (CISSP, QIR, CISM, ISA) is responsible for leading the expansion of Reliant’s security solutions for retail merchants. This includes the design of secure systems to process payments and meet PCI requirements in store systems, enhancement of Reliant’s products and services to meet emerging requirements and direct client engagement. He brings over 15 years of experience in the leadership, development, integration and support for retail solutions. Before joining the Reliant team, Phil served as Director — Store Systems & Implementation for KWI — a SaaS retail technology solution provider — where he led all front-end Point-Of-Sale development and implementation efforts spanning over 125 different global retail brands.

Jason Anderson, Vice President, Engineering

Jason Anderson (CISSP) has responsibility for managing technical operations and delivery of Reliant services and solutions through management of the support, professional services and account management teams. These teams align to form the delivery, support and project management services for Reliant infrastructure engagements. Jason’s qualification in technology delivery and support includes over 20 years of experience in IT infrastructure support, management and service, including 15 years in retail IT at Tiffany & Co., The WIZ and, most recently, at Avenue Stores, where he led the infrastructure team as Director of Technical Services.

Charles O’Brien, CISO, Director of Engineering, Site Director

Charles O’Brien (CISSP, QIR, MCSE) manages Reliant’s internal security and compliance programs. In addition to being responsible for IT security, Charles participates as a technical leader in the Engineering team. He was the first employee in Tallahassee, FL location, which now employs over 20 people. After leaving the Navy, he discovered the joy of working in IT and has never looked back. He now has over 15 years of experience in IT which include working in healthcare prior to Reliant.

Traci Weiner, Director of Finance & Administration

Traci has been responsible for Reliant’s financial and administrative functions since inception. Her extensive financial experience comes from a variety of roles including controllership; financial, compliance & operational auditing; and SEC reporting, from pre-IPO to Fortune 50. Traci started her career as a Certified Public Accountant at Arthur Andersen, where she focused primarily on serving the needs of small and emerging businesses, and progressed to management positions with leading global manufacturing and technology companies, including Thermo Fisher Scientific and United Technologies. Ms. Weiner holds a BS degree in Business Administration – Accounting from The University of South Carolina.

Debe Black, Director of Sales

As Director of Sales, Debe has been tasked with reengineering the strategic vision of Reliant’s sales efforts, positioning the company for the next phase in its growth. Debe has a 20+ year history of selling and leading sales teams in creating right-sized solutions that align with customer business needs. Debe’s diverse background in retail technology, digital and broadcast media, brings a unique perspective to Reliant. Immediately prior to Reliant, Debe worked with CDK Global as the National Account Director for BMW USA guiding the CDK team through the strict regulations demanded by the BMW and MINI brands.

David Singer, Manager: Marketing and Communications

David Singer manages Reliant’s marketing and communications programs. This includes all programs for both our clients and prospects. A 25 year+ veteran of the IT industry, David has worked for several national and local IT hardware focused solution providers and is excited to work with a software provider. His experience includes roles in marketing and sales management as well as a member of the executive team. He is a graduate of Lehigh University with a BS in Business & Economics.